Pricing FAQ

Can I cancel my subscription at anytime?

Sure. Your paid subscription can be cancelled anytime by sending an email tohello@hellocontento.com at least one month before your new plan cycle starts.Of course, we want to keep our customers happy, so we'd be love to understand what made you cancel and what we can do to make you change your mind.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan anytime by sending an email tohello@hellocontento.com Your new plan will start on the first day of the new billing cycle.

Will you renew my subscription automatically?

Yes, Contento is a subscription based service which automatically renews on a monthly basis.

Do you offer any discounts?

Yes we do. When you sign up for a year, you enjoy a 20% discount. This represents a 600 EUR/USD value. We also offer specific discounts for not-for-profit organizations that have a positive impact on society.

Find out more about our pricing planshere.

Can I request a refund?

Sure, you will be welcome to request your refund within 14 days of subscribing to any paid plan.

Product FAQ

What does your product/service do?

Contento puts the social media channels of your business on autopilot. This means that we basically take over the a to z management of your socials. In a nutshell this includes:

  • curating and creating content
  • scheduling content on a content calendar
  • sharing content on the relevant social media channels
  • analyzing the performance of content optimizing to increase the success of your social media channels

What is the customer portal?

The customer portal is an interface that we specifically designed for you as a business owner. It's basically a very clean and straightforward user interface that allows you to do 3 things:

  1. you can see what we are doing for you (e.g. the soicial media posts that we are creating)
  2. you can follow-up on the performance of your social media channels thru the analytics tab
  3. you can communicate with us thru the chat on the customer portal

At Contento we want to keep things as sweet and simple as possible. So no unnecessary bells and whistles, but to the point and relevant information.

How does Contento work?

Contento is a combination of a small team of highly trained social media marketing experts and a powerful A.I. driven social media marketing platform.

By automating some of the repetitive tasks that go into social media management and using artificial intelligence to support us with more 'brain'-intense tasks, we are able to make Contento available at a price-point that is accessible to small businesses.

Our team of experts oversees the Contento social media marketing platform and ensures that all engines run smoothly. Contento is really a story of technology empowering humans, or the other way around 🙃.

How do I connect my Facebook page to Contento?

Once you joined Contento as a customer, we will request access to manage your Facebook page. It's important that you approve this request as fast as humanly possible. You should see a request coming from Contento in your Facebook notifications.

How do I connect my LinkedIn page to Contento?

Once you joined Contento as a customer, we will request access to manage your LinkedIn company page. It's important that you approve this request as fast as humanly possible. To enable this, you have to add one of the Contento account managers as an admin to your LinkedIn company page.

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Talk to one of our experts and see what we can do for you

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